Business LO, a Lake Oswego Chamber of Commerce podcast hosted by Michelle O’Dell, features a guest-branded episode with Sage Notion founders Zoie Newman and Dylan Clifford, who provide Human Resources support for small and mid-size businesses. HR should be a trusted, human-centered resource, and proactive HR saves money, prevents culture damage, and improves retention through clear values statements, codes of conduct, and compliant processes. The conversation also covers Paid Leave Oregon—often misunderstood compared to FMLA—and how supporting employees through leave builds loyalty, with an example of helping an employee during a family emergency. They highlight Oregon compliance issues such as confidential employee files and required safety meetings or committees. Learn how training and development are key drivers of retention and productivity, and better understand the importance of encouraging healthy conflict while addressing abuse.